Frequently Ask Question Services

​​1. What types of DNA testing do you offer?
We offer a wide range of DNA testing services, including paternity testing, ancestry testing, siblingship testing, avuncular testing, immigration DNA testing, pet DNA testing, and nutrition DNA testing. Each test is conducted with the highest level of accuracy and confidentiality.

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2. Are your services available outside of regular business hours?
Yes, we provide flexible, 24/7 mobile services to accommodate your schedule. Whether you need an early morning, late evening, or weekend appointment, we are here to meet your needs.

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3. How do you ensure the confidentiality of my test results?
We adhere to strict HIPAA compliance standards to protect your personal and health information. All results are securely handled and only shared with the person who requested the service.

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4. Do you offer phlebotomy services for both pediatric and geriatric patients?
Yes, we specialize in providing gentle and professional phlebotomy services for both pediatric and geriatric patients, ensuring a comfortable experience for all age groups.

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5. What should I expect during a home visit for a blood draw or DNA test?​
During a home visit, one of our experienced and certified professionals will come to your location with all necessary equipment. The process is quick, convenient, and designed to minimize any discomfort.

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6. Are the prenatal paternity tests safe?
Yes, our Non-Invasive Prenatal Paternity (NIPP) test is completely safe for both the mother and the baby. The test involves a simple blood draw from the mother and uses cutting-edge technology to analyze fetal DNA without any risk.
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7. Do you provide services for legal cases?
​Yes, we offer DNA testing services that are often used in legal cases, including immigration, paternity, and family law matters. We work closely with lawyers to ensure that our results are reliable and legally admissible.
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8. How can I pay for your services?
We accept a variety of payment methods, including credit/debit cards, cash, and PayPal. Please note that a 25% deposit is required when booking, and the remaining balance must be paid in full by the day before the service is rendered.

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9. Can I cancel or reschedule my appointment?
Yes, you can cancel or reschedule your appointment up to 24 hours in advance without penalty. Cancellations made less than 24 hours before the appointment may result in the forfeiture of your deposit.

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10. Will my insurance cover the cost of the tests?
While some services may be covered by insurance, please note that certain tests, such as the Non-Invasive Prenatal Paternity (NIPP) test, are typically not covered. We recommend checking with your insurance provider for specific coverage details.